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Questions & Answers

Why should I choose a Sinthetic?

Our goal is to provide the most realistic, the most beautiful and the highest quality silicone manikins in the world. We make every effort to meet your needs and bring your dreams to reality. Our experienced team has what it takes to give you the best buying experience and customer support throughout your manikin ownership.

Why do you call the Sinthetics Manikins rather than dolls?

Often people like to pigeon-hole things like products or groups of people. We feel that our products reach much farther than the mainstream understanding of a “love doll” and therefore we recognize the art in our products and call them manikins

Do you have a mailing list or catalogs?

No we do not have a mailing list or a catalog. We post all new information on social media, the website, our Forum and blogs. Sign up for free HERE and use your login to access our Forum as well.

How do you protect my privacy as a customer?

We take your privacy very seriously. You can view our complete privacy policy here. We never sell or distribute your contact information or statistical information and we do not send unsolicited messages. Click the underlined text to view our complete privacy policy. Packages are shipped in plain, unmarked wrappings with a return name of LHI Entertainment to protect your privacy.

The membership on our website is completely private!

We ask that you sign up to verify that you are over 18 and to enable you to save and show any Sinthetics you may be configuring. We ask that you give whatever information you are comfortable sharing to help us know how to serve you better. By providing statistical information to us you can let us know what you are interested in and how we should be developing or improving product.

How much do Sinthetics Manikins cost?

Female Sinthetics start at $5,750 plus shipping
Male Sinthetics start at $5,900 plus shipping
Upgrades are additional. Please view the Prices Page for more details.
LHI Entertainment reserves the right to change prices without notice. Pricing changes will not impact orders already paid or deposited in the queue.

We have many options that are either included in the base model price or can be added as premium features.  Below are a list of the main options and prices.

START BUILDING YOUR OWN TO SEE ALL AVAILABLE OPTIONS 

FEMALE MANIKIN MALE MANIKIN CUSTOM MANIKIN
BASE BODY USD $5750 USD $5900 USD $25000
BASE HEAD Included Included N/A
CUSTOM HEAD USD $4000 USD $4000 USD $4000

How do I order ?

  1. Click SHOP

  2. Select the type of item you want to purchase then click “Next”

  3. Make your selections from the available options

  4. Submit your from the cart to our order queue.

  5. When the order is submitted, we will manually add freight costs and send an acknowledgement. From there we add your order to the queue based on when the deposit and final payments are made.

View the following areas for important information about payments, policies and shipping.
These links can all be translated into any language of your choosing at the top of this page:
Price, Payment & Shipping : http://www.sinthetics.biz/pages/price-payment-shipping
Privacy & Policies :  http://www.sinthetics.biz/pages/privacy-policy

What are the deposits for and how long are the wait times?

When you order we take a minimum $2,000 deposit. This deposit puts you into the production queue and we order the wigs, eyes and other accessory products. Assembly of the skeleton begins.
Depending on the body type, we will contact you within a certain number of weeks to request the balance. If you are ready to pay the balance at that time we anticipate shipment within about 5 – 6 weeks (holidays or events may require flexibility).
Your order selections are locked and cannot be changed once the final payment is received.
If you are not ready to pay when we request the balance, we will put your order into the holding queue until you are ready.
No matter which option applies to you, you can make payments in any amount over any length of time except the last payment. We ask that you do not make the last payment until we request it.
In the case of missing the original request, we ask that you let us know about 2 or 3 weeks before you’ll be ready so we can adjust the production schedule to fit you back in. We will not contact you while you are saving up. Please contact us when you are ready.
We do not pour silicone until the order is paid in full.

As of June  2015, our minimum production times are as follows (freight time is not included):
MODEL
CURRENT WAIT TIME
Body 1B (body 1 with B-cup breasts)
20 – 26 weeks
Body 1H (body 1 with H-cup breasts )
20 – 26 weeks
Body 2A (body 2 with A-cup breasts)
16 – 20 weeks
Body 2D (body 2 with D-cup breasts)
34 – 38 weeks
Male (body M1)
16 – 20 weeks

Lead Time

Due to the fact that each manikin is made to order, the entire wait time usually ranges from approximately 8 – 20 weeks depending on when final payment is made and how heavy our production schedule is unless otherwise discussed. Delivery time is confirmed when we receive and process your final payment. The wait time depends on how many manikins are in queue before your order and whether you have ordered any special options or pre-order items. Custom orders are on a different production schedule to typical orders. All orders must be paid in full prior to pouring of silicone.

Can you expedite my order?

We do not offer Expedited Service. Every client is of equal importance to us and every order gets the same care and attention. This is why we have instituted the payment structure above.

We may have periods when we have a maximum number of manikins on order resulting in a temporary suspension of sales. Production times can vary widely on the different body types depending on the popularity of that body and production timelines. Please contact us for most up-to-date information.

We reserve the right to refuse sales or service to any individual at any time. We reserve the right to cancel an order placed into our system if the client is discovered to be related to a scam or intending to use Sinthetics proprietary forms or engineering. If an order is cancelled after payment has been made, standard refund policies will be instituted.

You can order an array of individual items aside from dolls on our site – these include accessories such as wig brushes and doll stands, and also extra items such as attachments, inserts and doll heads. To purchase a doll head, however, you must either be adding to a new doll order, or you must already own a Sinthetic or Lovable Doll. We will need the doll number to match skin tones. The Sinthetics heads are not interchangeable by brand – they only work with Sinthetics and LDs.

Refund/Cancellation policy: An order can be canceled in writing prior to the start of production. A 10% fee will be retained on canceled orders, plus the price of any special ordered items that have been special ordered or come into stock (wigs, eyes, personal shopper outfits etc). A refund of the balance paid will be given within 30 days unless other arrangements are made. Once an order has entered production it cannot be canceled but we will assist in an owner transfer if necessary. The 10% fee retained covers administrative costs, time spent with clients, materials etc.

Payments on custom orders are non-refundable. Custom orders, even if cancelled mid-stream, are not eligible for refunds.

Return Policy
Due to the nature of our products, we do not accept returns unless you received the wrong item, the item arrived damaged, or the item was grossly misrepresented. Please make sure that you ask questions prior to ordering. We are happy to assist you in making your selections. All manikins and novelty products are shipped with insurance should damage occur in transit. Remember to take pictures of your item when it arrives, including pictures of the condition of the box prior to opening it.

Can you send me pictures during the manufacturing process?

We take photographs of each manikin during the manufacture process and send those pictures to clients as a standard practice. We do not offer this service for any items other than the full dolls.

Does my Sinthetics come with a warranty?

Sinthetics provides a 60 day warranty on mechanical failure of the joints caused by factory imperfection or incorrect assembly. If a manikin arrives home with a flaw, we should be notified immediately. If a break or other damage occurred during shipping, an insurance claim will be filed and the manikin will either be repaired or replaced depending on the situation. If a joint breaks due to manufacturer defect, we will conduct a replacement or supply a replacement part at no cost as necessary for up to 60 days after delivery. If there is another flaw or something happens over time, we are happy to help and will stand behind our product. Every warranty case is reviewed individually. Damage caused by improper use or rough handling is not covered by our warranty. Please read your owners’ manual prior to using your manikin for information on proper use, maintenance and storage.

Quality control: Our quality control standards are very stringent. At this time, Matt and his assistants personally makes each manikin and spend a lot of time making sure things are correct. If there is any kind of flaw he either addresses it during production or we will not ship the manikin if it has something wrong. Prior to shipping, a series of photographs is taken to show all areas of the manikin and the condition in which it left the shop. This is as protection for us and the client should something unfortunate happen during shipping. You can see the dolls as they look when they leave our facility on our Delivered Dolls galleries.

We have instituted a new policy regarding extreme requests/micro-management from clients:
Sinthetics offers unparalleled opportunity for personalization of your doll. We are happy to consider most requests and go out of our way to create very personalized finishes from things as simple as special fingernails, specific color/size nipple paint and as complex as fully custom bodies. There are, however, limitations to changes we will make to general production at no cost. Changes to standard production techniques such as body blushing, nail application, and overall finishes will be billed at $150/hour . We have found that clients who dominate all areas of the artistic process cause us to second-guess our own work. This results in something that is less than it would be if our expertise is simply trusted. You have entrusted Sinthetics to create your ideal silicone Polymerisian; please know that we will make every effort to not only meet but exceed your expectations. We are known for exceptional detail and attention to finishes, we will go out of our way to create outstanding art. We have earned this reputation and appreciate that you will trust us to pleasantly surprise you. It is best for all involved if our creative process and knowledge of our materials are not stifled.

Custom Projects

We are happy to discuss any special requests you may have. We have the ability to create custom manikins and accessories such as heads, and we are happy to special order clothing, wigs, shoes and eyes for you. Sinthetics was founded on the creation of just such a custom project when we created the one-of-a-kind Josie Doll for Josie Stevens on the E! TV show “Married to Rock”.

General terms for custom projects
These terms are just the general outline. Please email for more specific details on projects you would like to commission. It IS possible to have a group purchase a custom project together (each to receive individual items from the same mold) to share expenses. Clients must find and form their own groups. For a custom doll we can do a similar face but not an exact likeness without the consent of the model. Often the deliberate variances in the likeness are very difficult to detect.

The time and cost for a custom project is very high if we are unable to sell the doll again. If you agree we can resell the body as part of our standard line, and we feel that it is salable, we will absorb some of the development costs. If you do not agree that the head or body can be added to our line or we feel that it will not sell enough to cover our development costs, you would have to take on 100% of the costs involved.

In the case of a full custom body which we could resell the price would be approximately $25,000 for sculpting and mold-making fees, plus shipping and any additional upgrades (heat, pubic hair etc). A custom head we can resell starts at $4,000 plus shipping and upgrades. Costs for fully custom items that cannot be sold are approximately double the costs of items we can resell. Pricing above is for completely new sculpted products. Modification to existing products will have different pricing.

Custom projects do require trust and vision on your part. Our artist is outstanding at achieving likenesses, but in clay things look very different to how they will appear in silicone. It is often difficult for people to “see” how the sculpt will look when complete. Often the finished sculpts have an “alien” quality because they are missing hair, teeth, eyelashes and eyebrows. Also the clay does very different things with light refraction to the silicone and the angle of the photographs is sometimes confusing.  This is where trusting your artist is really important. Some people simply cannot see or imagine what the transition will be, but our artist is a professional with decades of experience with likenesses.

The final step is styling. We can style the dolls so they look almost identical to the original model, but we can also intentionally change the appearance with make up, eye color, hair color/style, skin tone etc. Viewing our galleries of our existing dolls should illustrate how different faces can appear when the styling is changed. Styling can make a huge difference. When we market the custom faces after the original delivery we try to make a point of styling the dolls to look as different to the original model as possible.

Please view our Customized Options page for more information.

Limits to what we can do:
Limits are very broad but will come into play when material limitations, physics, time/costs and practicality come in to play. For example, a 7 foot tall doll is not viable because it would require an entirely new skeletal system and would be too tall and too heavy to move. Equally, a doll representative of someone very fat would not be doable because it’s impossible to maintain desirable softness as well as manageable weight. The pricing described above assumes we can use our existing skeleton parts, unmodified, and our typical production techniques. If the build is such that a new skeleton would need to be designed or special production techniques be developed costs could be much higher.

Can you make a manikin of my girlfriend or a celebrity?
If the person you would like to have as a manikin gives their consent we are able to make an exact likeness. If the person does not consent to being scanned or life cast to be a manikin, we can make a similar look from our standard available products or discuss a similar look for a custom item.

Can I get a manikin that looks like another Sinthetic that’s been made before?
Yes, we will happily match make up and styling to an existing manikin (except the original Josie Doll).
Please note
: even if you order a manikin that looks just like another, it will still have subtle differences because they are made individually by hand.

Please view our sections on Modifications and Upgrades for more possibilities.

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Measurements – Sinthetics body types are numbered by body plus bra cup size.

Female Body 1B
Weight = approx. 68lb or 31kg
Height = approx. 5’3″ or 160cm
Over bust = 30.5” or 77.5cm
Over nipples = 32.5” or 82.6cm
Under bust = 25” or 63.5cm
US Bra size =  28B
Waist = 23” or 58.4cm
Hips = 31” or 78.7cm
Buttocks = 33” or 83.8cm
Inseam = 28” or 71.7cm
Dress size = Extra-small or Small, or US size 2 – 4
Shoe size = US 7 ; UK 5; Euro 37 – 38 (one size larger for closed toes)

Female Body 1H
Weight = approx. 73lb or 33kg
Height = approx. 5’3″ or 160cm
Over bust = 34” or 86.4cm
Over nipples = 36.5” or 92.7cm
Under bust = 25” or 63.5cm
US Bra size =  28H (32G closest commercially available bra size)
Waist = 23” or 58.4cm
Hips = 31” or 78.7cm
Buttocks = 33” or 83.8cm
Inseam = 28” or 71.7cm
Dress size = Small (XS bottoms), or US size 2 – 4
Shoe size = US 7 ; UK 5; Euro 37 – 38 (one size larger for closed toes)

Female Body 2D
Weight = approx. 85lb or 38.6kg
Height = approx. 5’5″ or 165cm
Over bust = 36.5” or 92.7cm
Over nipples = 37.5” or 95.3cm
Under bust = 28.5” or 72.4cm
US Bra size = 34D
Waist = 24.5” or 62.2cm
Hips = 36.5” or 92.7cm
Buttocks = 38” or 96.5cm
Inseam = 28” or 71.7cm
Dress size = Medium, or US 6 – 8
Shoe size = US 6.5; UK 4.5; Euro 37 (one size larger for closed toes)

Male Body 1
Weight = approx. 100lb or 45.6kg
Height = approx. 5’9″ or 175.25cm
Neck = 15” or 38cm
Shoulders = 18” or 45.7cm
Chest = 35” or 81.2cm
Arm length = 23″ or 58.5cm
Shirt size = Small or medium
Jacket size = R36 – R38
Waist = 28” or 71cm
Hip/Buttocks = 34.5” or 87.5cm
Pants size = 29 waist/30 or 31 inseam, or size small
Inseam = 30” or 76.2cm
Shoe size = US 10.5; UK 10; Euro 44.5 (one size larger for closed toes)
Penis options

Online measurement conversions for international shoe sizes
Online measurement conversions for dress sizes
Online measurement conversions for bra sizes

How long will my Sinthetic last?

Platinum silicone is a stable compound that can last for decades when properly cared for. Silicone does not dry out, crack or degrade when it is maintained and stored appropriately. With care, you can expect many years of joy from your manikin. As with all products that experience heavy use you should expect some maintenance. Please read your owners’ manual prior to using your Sinthetic for information on proper use, maintenance and storage. Feel free to ask us for any guidance if you need it as well. We are here to make your Sinthetic ownership experience as enjoyable as possible.

Can I visit the workshop or have a tour?
We conduct site visits by appointment for people who are seriously considering purchasing our products. Appointments should be booked a minimum of 1 week in advance by emailing Sales@Sinthetics.com. We are a small company and understand that people want to be certain of our abilities prior to placing an order. Due to being small, however, we need to make sure that all visitors are seriously considering our product as tours take away from production time. We do not charge a fee for the site visit.

Can I see a Sinthetic in person before purchasing?
Yes, you can visit our facility by appointment to see a manikin in person. You can also see us at trade shows and events. Please view our events listing on the home page to find out where we will be exhibiting or send us an email to request information. We are developing retail relationships with stores around the world where you will be able to see Sinthetics in person.

Retail Affiliates
You can see a list of our current Authorized Resellers in the pull-down menu for “Orders”. Only the companies listed on the Authorized Reseller page can assist you in buying a Sinthetic.

Please be conscious of scam websitesseveral are listed on our Scams notification page.
If it looks too good to be true, it probably is!
You cannot buy new, realistic, high quality life-size silicone dolls for $1,500. Exercise caution when buying off eBay or other unregistered sites.

Galleries & Pictures

We have a number of formal and informal galleries, but perhaps the most fun are the Manikins That Have Been Delivered. In these galleries you can see groups of photos of all the Sinthetics that have gone home. There are also photos of delivered dolls located in the named gallery pages (for example the Alicia home page). These are divided up by head and body combination. Each picture includes details about the order so that options can be replicated if you especially like what you see. New pictures are added regularly! In cases where there are lots of delivered dolls with a certain combination there may be multiple pages to view.
You can also see a very special collection of photographs from our clients on our Client Gallery page! Please contact us if you would like your work to be shown there as well.
We have included a convenient feature for use with the formal galleries. With the description of the Sinthetic shown there is a link to “Buy This Doll” which allows you to populate your shopping cart with the options shown. You can choose to order an exact replica, or made modifications in the shopping cart later. 

Products for Transgendered Clients

We have a line of penises for packers as well as sexual play available for purchase. We are also willing to discuss custom and special projects. To see more about the transgender options, please visit our dedicated page here: Transgender Products
View our page about Penises to see the sizes and various options available.

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